Question 1

What materials are used in your jewellery?

Accepted Answer

Each piece is crafted from carefully selected precious metals and IGI certified lab-grown diamonds. We work with 14kt, 18kt, and platinum across our collections.

Question 2

How do I find my ring size?

Accepted Answer

We offer a complimentary sizing service in-store, plus a free ring-size kit you can request from us by mail before placing an order.

Question 3

Do you offer customisation services?

Accepted Answer

Yes — every piece can be made bespoke. Speak to our atelier team to start a private commission tailored to your design and budget.

Question 4

What is your return and exchange policy?

Accepted Answer

Eligible jewellery may be returned within 30 days of delivery in its original condition. Custom and bespoke pieces are final sale.

Question 5

How long does delivery take?

Accepted Answer

Standard orders ship within 5–7 business days via insured global courier. Express options are available at checkout.

Pendants

Pendant

Frequently Asked Questions